Abel Silva

Background

About Abel Silva

With over 14 years of experience in Safety, coupled with digital marketing, analytics, forecasting, trends, and building management. I have significantly developed my skills and knowledge in smooth transitioning capabilities between training environments, leadership, mentorship, practical applications, development, and highly effective management capability. I am currently seeking opportunities: Digital Marketing Manager | Intake Specialist | Customer Service Representative abel81870@gmail.com as OPS Training Specialist II working for the Agency for Persons with Disabilities: • Responsible for assisting in planning, developing, and implementing training activities throughout the organization, specializing in training programs for all personnel, including customer service and compliance as well as organizing and analyzing data and marketing results. • Managed SEO-created wrote/visual content, and social media; managed distribution for 7k student veteran email accounts. Worked alongside marketing specialists and graphic designers. • Reviewed applications for accuracy and coded them for processing to enroll over students. • Worked with veterans’ students; offered suggestions to improve writing. Counseled veterans and/or their dependents for the purpose of obtaining all educational benefits. • Identifies training needs; developed unique content; improves client presence: designs support materials including audio-visual aids, computer presentations, manuals, workbooks, and scripts.