Abel Sousa
Head of Business Development & Customer Lifecycle at Fujitsu
Based in Portugal
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Seniority
Other
Department
Other
Location
Portugal
Industry
IT Services and IT Consulting
Company size
60K
Contact information
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a•••••••@fujitsu.com
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Background
About Abel Sousa
I’m a expert in IT operations management, with over 20 years of experience leading teams, transforming processes, and delivering tangible results. Currently, I serve as an Executive Operations Leader at Fujitsu, where I build and scale operational structures that support international business. I help decision-makers solve operational problems that block growth, such as:* Declining profitability * Frequent delivery delays * Customer complaints * High employee turnover * Lack of time for strategic thinking * Low team productivity * Process disorganization * Excessive dependency on the manager * Difficulty adapting to market changes My focus is on creating efficient operations, autonomous teams, and scalable processes. I’ve led digital transformation projects, including the deployment of tools across multiple countries, and initiatives that generated annual savings above €100K and revenue growth exceeding €16M. I’m recognized for my ability to: 1. Diagnose operational failures 2. Restructure teams and processes 3. Align operations with strategic goals 4. Inspire trust and stability in complex environments
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