Abhilash Mohan
Senior Lead- Application Support at Laerdal Bangalore
Based in Bengaluru, India
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Seniority
Manager
Department
Information Technology
Location
Bengaluru
Industry
IT Services and IT Consulting
Company size
205
Contact information
Reveal Abhilash's email and phone
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a•••••••@laerdal.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Abhilash Mohan
IT Service Delivery | Product Management | Client Success | Incident & Change Management A results-driven ITIL-certified professional with over 10 years of experience in IT Service Delivery, Product Management, Major Incident Management, and Client Relationship Management. Adept at leading high-performing teams, driving process optimization, and ensuring seamless IT operations that align with business objectives. Currently spearheading Product Management & Application Support at Laerdal, managing SaaS products, digital learning platforms, and global IT services. Passionate about enhancing customer experience, driving agile transformations, and leveraging data-driven insights for continuous improvement. Key Expertise: IT Service & Operations Management Product Strategy & Roadmap Execution Incident, Problem & Change Management SaaS Product Development & Market Research Client & Stakeholder Relationship Management Team Leadership & Talent Development Process Automation & Digital Transformation Recognized for excellence in service delivery, achieving high SLA performance, and implementing innovative IT solutions to streamline workflows. Always eager to connect with professionals who share a passion for technology, innovation, and customer-centric solutions. Let’s connect! 🤝 #ITServiceManagement #ProductManagement #ClientSuccess #Leadership
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