Abhishek P Chavan

Background

About Abhishek P Chavan

As a seasoned leader with 19+ years of cross-industry experience in Operations Excellence and Business Analytics, I bring a rare blend of strategic vision and hands-on technical expertise. I’ve built and scaled global analytics functions, led transformative quality and performance programs, and driven measurable results across organizations like Capita, Avalara and Amazon. Whether designing mix-adjusted percentile frameworks for consultant performance or deploying statistical models to unlock process insights, I specialize in turning data into decisions that drive growth, efficiency, and customer delight. A certified Lean Six Sigma Black Belt, I lead with empathy, empower teams, and consistently deliver impact — from increasing customer satisfaction by 35 percentage points in six months to saving thousands of hours through intelligent automation. Over the last couple of years I’ve also been using GenAI extensively and have also built human in the loop AI Agents that optimize workflows and reduce errors Specialties: Certified Six Sigma Black Belt, Total Quality Management, Data Analysis, Project & Process Transition