Abhishek Phatak

Background

About Abhishek Phatak

IT professional having overall 17+ years of experience in Product Developer/ScrumMaster role with 12+ years of experience in Life Insurance/Annuities and Retirement services domain, focused in defining requirements, managing cross-functional teams, and translating complex issues into actionable strategies and fostering effective communication across stakeholders. Extensive experience in Scrum Framework and domain consulting for different customers. Excellent communication skills, both written and verbal, to effectively convey technical concepts to non-technical stakeholders and vice versa. • Experience in Software Development Life Cycles. Worked as developer/technical lead/Scrum Master for onshore/offshore model. Rich experience in Change/Problem management. • Certified ScrumMaster from Scrum Alliance. • Domain experience includes Life Insurance and Retirement Services. More than 10 years of experience working on CyberLife (Life Insurance). • Currently employed with Cognizant, Canada. • Passionate about Quality, Customer satisfaction and growth of business. • Equal expertise and command on Mainframe. Have expertise on technologies including COBOL, JCL, VSAM, Expeditor, Changeman, Easytrieve etc. • Rich experience in initiation and execution of Complex Projects including development, maintenance and production support projects. Experience includes – Incident management, Primary On-Call Support, Transition of work to offshore, mentoring. • Professional communication skills include fluency in English.