Seniority
Manager
Department
Other
Location
Toronto
Industry
Banking
Company size
1.7K
Contact information
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a•••••••@tangerine.ca
Phone
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Background
About Abida Ali
I am currently employed as a Customer Concerns Supervisor at Tangerine and have about 8+ years of customer service and sales experience, with 4+ years working in Banking and Finance. I have my BA from Ryerson University in Politics & Governance. I enjoy taking on new challenges and working with people. In my current role that manifests in assisting floor agents with client inquiries, providing coaching, managing client portfolios and resolving client complaints. I also provide feedback in process and product innovations through cross-departmental communication. In addition to my role, I have also been working on my personal development through self-study. In the past year I have successfully completed the Agile Methodologies and SQL Linkedin Assessments, and I am working on solidifying my understanding of these two areas among other subjects relating to Data Analytics.
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