Abigail Koch
Senior Consultant at Deloitte
Based in Amsterdam, Netherlands
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Seniority
Manager
Department
General Business & Management
Location
Amsterdam
Industry
Business Consulting and Services
Company size
510K
Contact information
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a•••••••@deloitte.com
Phone
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Background
About Abigail Koch
I help clients grow their customer value with advisory backed by customer research. I connect existing disciplines and design new approaches to say “yes, AND”- Profit & People - Data & Stories - What is & What can be Tools I am using the most at the moment: Surveys, ethnographic interviews, AI secondary research summary tools like Quid, Behavioral Economics Clients I have recently worked with- Large banks to understand cross-regional digital needs - Large banks to understand competitor’s customers -Ecosystems to understand the future of mobility and pilot the future of delivery -Ecosystems to motivate homeowners to conduct sustainable renovations - CVCs to scope investment areas
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