Abigail MacCormack
Administrative Assistant at Brock University
Based in St. Catharines, Canada
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Seniority
Staff
Department
General Business & Management
Location
St. Catharines
Industry
Higher Education
Company size
4.1K
Contact information
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a•••••••@brocku.ca
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Background
About Abigail MacCormack
As an Administrative Assistant at Brock University, I leverage my skills in office administration and customer service to support the daily operations of the university. I have over three years of experience in this role, having previously worked as a Program Support Officer and Support Services Officer at Mohawk College. In these roles, I provided information and advice to students, staff, and faculty regarding university procedures, office procedures, exemptions, appeals, academic dates, and services offered through the university. I also composed, typed, and filed internal and external correspondence as directed by managers, deans, associate deans, or assistant to associate deans. Additionally, I critiqued existing systems to reduce manual processing and enhance customer service. I hold a diploma in Office Administration - Executive and a certificate in Office Administration - General from Mohawk College, as well as certifications in Mental Health First Aid, Safe Talk, and Project Management.
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