Abigail Packett

Background

About Abigail Packett

I am a multi-talented leader, and operational expert with over 15 years of experience in call centers, operations support, workforce, and project management. With over 4 years of Chief of Staff/Support roles and 8 years of project management experience throughout my years at Verizon. I excel at driving key initiatives, balancing competing priorities, strategic influence, and coordinating cross-functional efforts. My ability to communicate with all levels of employees has helped me build a reputation as a leader who gains support, as well as being an invaluable asset for my proven results in cultivating a positive environment through engagement and teamwork, building relationships, and providing accurate results to move priorities forward. I am passionate about providing strategic insights and influence, enhancing employee and customer experiences through leading agile projects, and creating an inclusive, fun environment by leading culture and engagement.