Acacia M.

Background

About Acacia M.

Over the past seven years I've worked across nonprofit, Saas, and creative industries. My experience in managing volunteer programs, implementing enterprise software for Fortune 500 clients, producing events and campaigns is tied together by the belief that good operations and genuine community are the same work.Over the years, I have worked on a variety of projects, from development and strategy, to social media campaigns, in beauty, fashion, e-commerce, and technology. I am currently exploring senior leadership, operations, and executive roles particularly where creative thinking and community impact are valued.Here is what sets me apart:People Success Champion: My expertise in people operations has led to an exceptional ability to develop, and implement training initiatives that enhance engagement, equity, and adoption. Effective communication, comprehensive onboarding, and skillful development are at the core of my approach, ensuring a workplace culture that values diversity and empowers all team members to thrive.Digital Marketing Maven: With years of experience in digital marketing utilizing platforms such as Shopify, Squarespace, and CRM software, I have developed a deep understanding of marketing strategies in social media management, digital media marketing, and data analytics. I specialize in crafting innovative marketing campaigns, through utilizing data analytics, SEO and metrics, ROI optimization, cultivating strategic content, customized pitch decks and media kits.Areas of Expertise:Customer Success/ People Operations Implementation/Project ManagementRecruitment & Employee TrainingSocial Media ManagementDigital Marketing/ Social Media MarketingOrganizational Leadership & PlanningOnboarding/ Development Customer Retention & EngagementData Analytics, ROI & SEOGoogle Suite, Hubspot, SlackAdvanced Word, Excel, and PowerPoint Software SkillsAs I look towards the future, I am excited about the opportunities to continue growing and learning in the field of enterprise-level project management, while also leveraging my skills in social media and digital marketing to drive success for my clients and colleagues.