Achuth Goud
Senior IT Solutions Specialist at Zelis
Based in Hyderabad, India
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Seniority
Staff
Department
Information Technology
Location
Hyderabad
Industry
Professional Services
Company size
2.8K
Contact information
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a•••••••@zelis.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Achuth Goud
As a IT Support Specialist at Big Idea Technology, I provide technical support and troubleshooting for various software and hardware issues, such as user accounts, email, VPN, printers, and laptops. I also manage the ticketing system and document the solutions and processes. I have a Bachelor's degree in Information Technology from Malla Reddy College of Engineering & Technology, and I hold certifications in Microsoft Certified System Engineer (MCSE) and O365. I have over 7 years of experience in the information technology and services industry, working with different tools and platforms, such as Microsoft Excel, Linux, Windows, Zimbra, and Avaya. I am skilled in customer service, communication, and problem-solving. I enjoy learning new technologies and developing my skills to deliver quality service to the clients.
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