Adam Bailey

Background

About Adam Bailey

I am a skilled and experienced senior operations professional with 25 years’ experience in the not for profit sector. I am focused on providing an excellent customer or supporter experience to deliver tangible benefits to the organisation including analysing and improving business process design. I am a strong communicator, able to work across organisational hierarchies to ensure my vision is understood and implemented. I have considerable experience of project management and change management, building and delivering against significant expenditure budgets and developing strategic direction for teams. I am passionate about data, particularly how this can have a positive impact on the delivery of cross organisational objectives through insight and improved planning capabilities. I have a good understanding of data protection GDPR legislation. I have experience of CRM platforms including over 6 years experience with Salesforce, I have also previously worked with CARE, Raiser’s Edge, ThankQ, Prolog and Charisma.