Adam Cook

Background

About Adam Cook

I am an experienced professional with a strong background in customer service and administrative support. I have worked at the Charity Commission as a Customer Service Advisor, where I developed excellent communication skills and ensured a positive experience for clients. Currently, I work as a Payroll and Pension Liaison Officer with Merseyside Police, primarily focusing on pension-related matters such as opt-outs and staff queries. While I support payroll tasks when needed, my main expertise lies in guiding staff through pension processes and ensuring accurate, timely information. I am detail-oriented, proactive, and enjoy roles that allow me to support people while maintaining high standards of accuracy and efficiency. I also gained a degree in children and young people’s learning and development which allowed me to gain experience as a teaching assistant and a football coach.