Adam Herzog
Customer Service Manager at Gunmagwarehouse.Com
Based in Carrollton, United States
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Seniority
Manager
Department
Customer/Client Service
Location
Carrollton
Industry
Technology; Information and Internet
Company size
14
Contact information
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a•••••••@gunmagwarehouse.com
Phone
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Background
About Adam Herzog
Innovative, energetic professional with extensive experience operations management, call center management, 24/7 operations, project management, technical writing, and network engineering within technology and banking sectors. Developing high-performing teams and decreasing operating costs while increasing capabilities. Achieved sweeping improvements to customer satisfaction and improved individual and business accountability. Demonstrated ability to cut cost, streamline operations, identify inefficiencies, implement strategic changes, exceed company’s goals, and generate profitable B2B2C sales. Demonstrated experience developing and leading process improvement projects that drive operational efficiencies. Possess excellent analytical, problem solving, leadership, presentation, negotiation, communication, coaching, team building, and customer service skills. Proven expertise in: • Customer Relationship Management • Data Analysis • Employee Performance Management • Strategic Planning • Configuration & Troubleshooting • Computer Assembly & Maintenance • System Implementation • Procedure Development
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