Adam Holcomb

Background

About Adam Holcomb

Here are some highlights from my overall work experience:*Manage and lead industrial automation services for manufacturing, aviation, commercial, food and beverage, construction and other clients.*Act as SME and partner with business leaders, owners, managers, and directors with inventory management, safety solutions, and value-added benefits. Deliver on FM, PM, asset services, contracted services, and project spend for both remodels, refreshes, and overall improvements. Ensure deadlines, budgets, and compliance standards are successfully met and obtained.*Focus on safety and compliance for team members and clients. Help sites pass annual inspections.*Perform QBR's annual reviews and monthly insights to clients so they have insught to their spend, trends, and KPI's. Work with the client to understand their expectations and deliver them with our operation teams. Overcome barriers that reduce our ability to deliver quality customer service.*Lead Facility Management Directors and their operation teams. Manager foreman and leaders to deliver on KPI and operational metrics.*Establish working relationships with key contacts within the team so we can provide optimal solutions to the client and deliver on SLA's to help clients manage their spending.*Build relationships with key accounts and clients. Solve problems and become an extension of the client. Develop and manage contacts by leveraging core value proposition and understanding key pressures that drive their business. Communicate effectively with end users. Maximize revenue potential for the existing book of business.*Implement the use of CRMs, including SalesForce, SalesLogix, several WO platforms, and Power BI. Drive utilization for team members to ensure metrics are met consistently.*Manage clients' facility spend, valued over $20M. Focus on growth and driving successful behaviors in our operations team. Improve customer service and lead teams to help deliver quality service in over 70+ trades. Follow up on warranty related issues.*Successfully managed 2,500+ contracts (both domestic and international) and over 100 accounts with close to contacts.*Successfully grew a $2MM regional territory to $3MM by delivering on key service and metrics.