Adam Kramer

Background

About Adam Kramer

Professional SummaryBilling Manager and Specialist focused on billing consistency, operational efficiency, and detailed analysis to promote and provide workplace stability. Experienced with insurance benefit summaries, claim submission, critical problem solving, and healthy communication habits. Proficient with Streamline, Microsoft Office, and data analysis tools.Work ExperienceAssistant Billing Manager/SpecialistKey Point Health Services, Inc.February 2019 – Present Aberdeen, MD• Created insurance reports that outlined client coverage and benefits for outpatient mental health services• Reviewed claim submission status and process to ensure accuracy and efficiency• Managed coworkers within my department and assigned roles to reflect job efficiency and productivity• Mentored and trained coworkers for their job responsibilities• Periodically requested feedback in an effort to provide solutions to persistent workplace issuesStore Shift SupervisorWalgreensOctober 2018 – June 2022 Bel Air, MD• Assigned duties to employees and would oversee their progress• Trained new employees to integrate them comfortably into the workflow• Resolved conflicts and complaints with employees and customers• Counted cash at the end of shifts and managed bank depositsEducationTowson University Towson, MDBachelor of Arts, Psychology and Sociology