Adam Lamboy

Background

About Adam Lamboy

Strategic Program Management leader driving $4M+ technology transformation portfolios across Sales, Operations, Post-Sales, and Field Service in Fortune 50 telecommunications. Own business/product ownership for critical applications including:• Next-gen Sales Quoting Platform (20% utilization growth,$1M budget)• Operations Workbench replacing 40 fragmented tools (54% task time savings, 300+ agent rollout,$1M budget) • Salesforce Business Admin for 2,500+ post-sales users• Technician Tools & Field Service Modernization ($1.7M budget)Lead 10+ PMs as the operational backbone—designing intake frameworks (Jira/Smartsheet), operating rhythms, change management (ADKAR), and governance that translate C-suite strategy into frontline execution.Key Impact: 20% tool adoption growth | 61% defect reduction | 71% faster approvals | 54% operations efficiency End-to-end ownership: problem framing → prototyping → launch → adoption Cross-functional leadership: Sales, Product, Operations, Finance, Technology, CXTechnical Foundation:• Salesforce configuration/admin (automation: Flows & Process Builder, SQL querying, reports & dashboards)• Jira/Smartsheet governance | Enablement content platforms | BI-style reporting15+ year fantasy football/baseball veteran (recent 16-year league champion) and Philadelphia sports fan seeking sports betting/iGaming, strategy & operations, or technology transformation leadership roles. Open to connecting on program management, product operations, or sports tech opportunities.