Verified recordOutsourcing/Offshoring

Adam Young

Customer Advisor at Sensée

Based in Rochester, United Kingdom

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Seniority

Staff

Department

Customer/Client Service

Location

Rochester

Industry

Outsourcing/Offshoring

Company size

537

Contact information

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Email

1 credit

a•••••••@sensee.co.uk

Phone

5 credits

+44 ••• •••• ••••

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Background

About Adam Young

Dynamic Customer Advisor with extensive experience in Customer service and administration, dedicated to enhancing operational efficiency and client satisfaction. Demonstrated success in establishing a first nights Centre for new offenders, ensuring their needs were meticulously assessed during intake. Proven ability to navigate high-pressure situations, such as managing incidents involving numerous offenders and addressing mental health crises. In the current role at Sensee, expertise in complaint resolution and team coaching has been leveraged to foster a supportive environment for both customers and colleagues. Committed to continuous professional growth and contributing to organisational success.

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