Ade Ogunniyi
Senior Service Delivery Manager at Img Arena
Based in United Kingdom
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Seniority
Manager
Department
Operations
Location
United Kingdom
Industry
Spectator Sports
Company size
616
Contact information
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a•••••••@imgarena.com
Phone
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Background
About Ade Ogunniyi
Experienced Senior Service Delivery Manager with a proven track record in managing service operations, building client relationships, and driving service improvement. Skilled in defining SLAs/KPIs, incident management, service reporting, and organisational planning. Proficient in ITSM toolsets such as Remedy, ServiceNow, Jira, and MSP. Adept in project management methodologies, particularly Agile/Scrum.
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