Seniority
Staff
Department
Customer/Client Service
Location
Dubai
Industry
Retail
Company size
11
Contact information
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a•••••••@800flower.ae
Phone
5 credits+971 ••• •••• ••••
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Background
About Adel Edris
At 800 FLOWER, I provide excellent customer service and support to the users of the company's innovative Flower delivery, and subscription products. As a Customer Service Representative, I handle inbound and outbound calls, answer inquiries, resolve issues, process orders, and upsell services, using CRM software, chatbots.I have strong communication, empathy, and patience skills, which enable me to work efficiently under pressure and achieve high levels of customer satisfaction and loyalty. I have consistently met or exceeded the performance targets set by my team and manager, and I have received positive feedback from both customers and colleagues.
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