Adel Sliman
Customer Support Representative at Banyan Technology
Based in Cleveland, United States
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Seniority
Staff
Department
Customer/Client Service
Location
Cleveland
Industry
Transportation; Logistics; Supply Chain and Storage
Company size
64
Contact information
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a•••••••@banyantechnology.com
Phone
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Background
About Adel Sliman
As a Customer Support Analyst at BrightEdge, I leverage my SQL and Python skills to troubleshoot and resolve technical issues for clients using the leading SEO platform. I have been in this role for 2.5+ years, and I am SEO Essentials certified by Moz. Before joining BrightEdge, I worked as an Information Technology Support Specialist at Kenan Advantage Group, where I provided IT support and maintenance for hardware, software, and network systems. I also have a Bachelor of Computer Programming from The University of Akron and an Associate of Science in Computer and Information Sciences from Lorain County Community College. My core competencies include front-end development, software development life cycle, and customer service. I am passionate about learning new technologies and applying them to enhance user experience and satisfaction. My goal is to grow as a professional and contribute to the success of BrightEdge and its clients.
Decision-makers
Other people at Banyan Technology
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Application Development Manager · Other
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David Haller
Devops Manager · Information Technology
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Joshua Gilchrist
Software Developer · Other
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Fukunaga Yoshida
Client Solutions Representative · Customer/Client Service
- LCC-Team
Lynn Caldwell
Chief Strategy Officer (CSO) · General Business & Management
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