Verified recordFinancial Services

Adharsh Krishnan

Officer at Citi

Based in Chennai, India

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Seniority

Staff

Department

Finance & Accounting

Location

Chennai

Industry

Financial Services

Company size

190K

Contact information

Reveal Adharsh's email and phone

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Email

1 credit

a•••••••@citigroup.com

Phone

5 credits

+91 ••• •••• ••••

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Background

About Adharsh Krishnan

Team ManagementManaged daily operations of Technical engineers.Conducted shift planning and task allocation.Mentored new joiners and junior engineers.Encouraged a performance-driven and collaborative culture. Incident & Operations ManagementMonitored high-priority incidents (P1/P2).Ensured timely escalation and resolution.Reduced repeat incidents through root cause analysis (RCA). Client CommunicationCoordinated with client teams for issue resolution and updates.Represented the team during review calls.Maintained professional stakeholder relationships. Quality & ComplianceEnsured SLA and KPI adherence.Maintained documentation standards.Recognized twice as Quality Champion for process excellence. Process ImprovementIdentified gaps in workflows.Suggested operational improvements to reduce downtime.Improved team response time and efficiency.

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Adharsh Krishnan Email & Phone Number @ Citi | Kipplo Discover