Adil Aarab

Background

About Adil Aarab

Bilingual mortgage manager with 7 years of experience in customer service with a proven track record in mortgage lending and customer experience. I helped my company develop sales strategies, and enhance performance, by establishing partnerships and analyzing market trends. With a background in banking, I am Customer-oriented and committed to delivering high-quality results and building long-lasting relationships with clients, while maintaining high customer satisfaction. Some examples include: · Achieving yearly financial goals with a 10% YoY increase for the last 5 years. · Deal with 20+ daily customer inquiries about mortgages. · Many referrals of satisfied customers · Improve the quality of our customer support by handling 10 complaints weekly. · Manage a significant part of the most prominent accounts of the company in our region. I am passionate about client service quality, and I get excited about opportunities where I can help improve the company’s image by delivering a memorable customer experience, that will bring more customers.