Aditya Dubey
Senior Category Manager at Urban Company
Based in Nagpur, India
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Seniority
Manager
Department
Purchasing
Location
Nagpur
Industry
Technology, Information and Internet
Company size
12K
Contact information
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a•••••••@urbancompany.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Aditya Dubey
I build systems that make customers happier and teams faster.With 6+ years across e‑commerce, customer experience, and retail, I currently lead a 70+ member team at Zomato. I design playbooks, dashboards, and culture mechanisms that improve CSAT, AHT, and operational reliability. Earlier, I founded a marketing agency where I implemented CRM automations (Zoho Creator) and performance marketing for SMEs.What I’m good at: turning ambiguous operational problems into simple, repeatable processes, with data and empathy. If your team is scaling CX/ops and needs structured execution, let’s connect.
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