Seniority
Manager
Department
Operations
Location
Pune
Industry
Education
Company size
104
Contact information
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a•••••••@bit.ly
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Background
About Aditya Hari
At MiM-Essay, my role as the Operations Head has been a blend of strategy and execution, where I've led a team to reduce refund rates by a significant 30% and boost productivity by an impressive 48%. Our focus on customer relationship management has been pivotal in these achievements, ensuring that the team's incentive structures align with our key performance indicators.Holding a Bachelor of Commerce in Marketing from Maharashtra Institute of Technology has anchored my analytical and presentation capabilities, further enriched by my prior experience in creating operational efficiencies. Spearheading database management and standard operating procedure development, I've been instrumental in optimizing our team's performance and nurturing a culture of continuous learning and improvement.
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