Aditya Karri
Senior Analyst - Datascope at Lseg Data & Analytics
Based in Gdańsk, Poland
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Seniority
Other
Department
Other
Location
Gdańsk
Industry
Financial Services
Company size
5.2K
Contact information
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a•••••••@lseg.com
Phone
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Background
About Aditya Karri
Experienced Senior Product Support Analyst with a strong background in product knowledge, problem-solving, and customer service. Proven track record of resolving complex customer inquiries and concerns via Salesforce CRM while fostering strong relationships and ensuring timely and effective solutions. Skilled in product handling, including coordinating returns, replacements, and repairs, conducting quality control checks, and implementing process improvements to optimize efficiency and reduce errors. Consistently exceeded performance metrics, including first call resolution and customer satisfaction ratings, with excellent communication, collaboration, and problem-solving skills.
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