Aditya Kumar Mishra

Customer Experience Manager at Ingersoll Rand

Based in Ahmedabad, India

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Seniority

Manager

Department

Customer/Client Service

Location

Ahmedabad

Industry

Industrial Machinery Manufacturing

Company size

15K

Contact information

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Email

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a•••••••@irco.com

Phone

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+91 ••• •••• ••••

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Background

About Aditya Kumar Mishra

A highly motivated and proactive professional with 16 plus years of experience in Managing Team and Improving customer satisfaction, Order Management, Planning, Contract Management, Sales Support, Order Execution, Billing / Invoicing, Dispatch of Orders, Payment and Revenue follow-up, Customer Data Management, Customer Management Planning, Scheduling and Customer Service Operation. Proven track record in timely submission of tender proposal / Quote, Enhancing sales, management of customer order, OTD, Reduced past due, Payment follow-up & collections, Backlog cleansing and other Operational KPI's Key SAP user in SAP SD, MM module and ORACLE R12 Module. Experienced in handling the entire order cycle end to end in both small and heavy projects / Packages from Distributors, OEM, End User and Intercompany Customer. Ability to work under pressure independently as well as in group. Possess strong ability to learn new things quickly by applying them analytically.

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