Aditya Mehrotra
Customer Success Manager at Knowmax
Based in Delhi, India
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Seniority
Staff
Department
Customer/Client Service
Location
Delhi
Industry
Technology; Information and Internet
Company size
33
Contact information
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a•••••••@knowmax.ai
Phone
5 credits+91 ••• •••• ••••
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Background
About Aditya Mehrotra
Strategy without process is little more than a wish list.” – Robert Filek I am a results-driven professional with a PGDM from Great Lakes Institute of Management, currently working as an Assistant Customer Success Manager at Knowmax. With a strong foundation in performance improvement, business analysis, and customer success, I am passionate about leveraging data-driven insights to optimize processes and ensure long-term client success. In my current role, I specialize in driving client retention, managing successful product adoption, and executing strategic initiatives that lead to measurable outcomes, such as securing upsells and renewals. I also take pride in delivering high-impact product demos, training sessions, and providing valuable customer insights through regular QBRs. My career journey is underscored by an ongoing commitment to excellence and continuous learning, as seen in my certifications in Lean Six Sigma Green Belt and Project Management. These tools have enhanced my ability to manage high-pressure environments and contribute to both client and organizational growth. Feel free to reach out to me at adityamehrotra2442@gmail.com
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