Adrian Mares

Background

About Adrian Mares

I lead McKinsey’s digital workplace capabilities—defining the technologies and experiences that empower colleagues across 65 countries to deliver impact. At the intersection of product, technology, and experience, my organization shapes the platforms, tools, and services that power modern consulting work. With 15+ years of experience spanning service design, operations leadership, and digital product development, my approach is grounded in customer-centric innovation. Today, my focus is on how AI is transforming work at scale—from intelligent productivity tools to proactive support, from low/no code platforms to automation that anticipates user needs. As a keynote speaker on AI and digital transformation, I regularly share insights on the evolving role of technology in the workplace—how organizations can unlock productivity, streamline workflows, and design more human-centered digital experiences. I’m passionate about shaping what’s next in AI, digital productivity, and enterprise technology, including:* AI/ML integration in workplace platforms, including emerging opportunities for agentic * Digital workplace architecture and strategy * Experience-led product management * Agile automation and workflow intelligence * Service operations and journey-based design Our teams span a diverse range of capabilities—product, engineering, design, analytics, omni-channel delivery—all united by a mission to reimagine the employee experience in a digital-first world. We’re building the future of work. If you’re interested in exploring opportunities to grow professionally by joining one of our amazing teams, start here: (select Internal roles > Technology & Digital)