Adrian Munteanu

Background

About Adrian Munteanu

Passionate for technology / IT Management / Artificial Intelligence & Service Delivery Professional Over 20 years of experience in the IT & C industry, I've managed internal IT departments, Account/Service Delivery/Project Management, lead and supervise teams, create and deliver solutions and services for customers in various environments and multiple sites/countries/regions. I take full responsibility for the client relationships, expectation management, successful completion of projects and delivery of complex services, with significant business or high-profile impact, and high-risk dependencies. Maturity in running large programs of technology renewals, major systems delivery – from estimations, approach to delivery – delivery models, shaping, implementation, working with nearshore delivery teams. Experience in: Service Delivery Management, Customer Success Management, Solution Management, Account/Business Relationship Management, P&L Budgeting, Finance Strategy, Business analysis People Management, Service Transition & Operation, Site Management, Team Leadership ITIL – IT Infrastructure Library Foundation & ITSM tools (Service Now), Software Development, ERP systems, Cloud & Workplace Services/Technologies (Azure / AWS / Google Cloud), Microsoft Certified Professional, Project Management (Agile methodology)