Adriano de Santis
Service Operations Manager at Konvergence, A Retex Brand
Based in Campobasso, Italy
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Seniority
Manager
Department
Operations
Location
Campobasso
Industry
IT Services and IT Consulting
Company size
103
Contact information
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a•••••••@konvergence.it
Phone
5 credits+39 ••• •••• ••••
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Background
About Adriano de Santis
IT leader with 18+ years of experience in the Retail sector, currently managing a Business Unit of 60 professionals in Service Operations. Strong expertise in Networking, IT infrastructure monitoring, technical support, and service continuity, with a proven track record of delivering scalable solutions for mission-critical environments. Recognized for deep knowledge of enterprise networking architectures and integration, enabling robust and reliable IT ecosystems. Passionate about leveraging AI to transform support models, improve efficiency, and drive service innovation. Skilled in team leadership, process optimization, and business continuity.
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