Adwin Soos

Background

About Adwin Soos

Experienced change-/ incident-/ problem manager (ITIL) in an ICT/Telecom environment. Also having technical and in-depth knowledge of system integration. More then 28 years of business experience of which : 5 years incident, problem, change and IT projectmanagement 13 years in consultancy and solution/system integration (Mobile Telecom) 10 years in system management (Windows/UNIX) Competences : • Ability to understand the commercial environment whilst focusing on technical issues. • Ability to work across cultural and organisational boundaries, and operate successfully in an intense business environment. • Ability to work with customers, internal business unit organisations, and third party vendors. • Ability to work as part of a team. • Ability to perform job functions to standards under pressure of tense/confrontational situations. • Ability to remain calm and courteous with demanding/difficult customers and/or situations. • Ability to provide concise and clear, written and verbal reports. • Ability to work independently. • Fluent communication in English. • Proven ability to interact with diverse customers in a multi-cultural environment. • Proven ability to communicate in English with customers and colleagues to their understanding. • Proven ability to provide legible communication. A shared Dutch CV can be found using the link below