Aedan Idres

Background

About Aedan Idres

With over six years of experience in the video game industry, I am currently Lead Helpdesk at Fortiche, the animation studio behind Arcane. I ensure a smooth, efficient and human-centered IT environment for creative, technical and production teams. In this role, I- Lead and support the Helpdesk team: structure, mentoring, skill development - Ensure fast and reliable IT services in a high-demand creative environment - Act as the main point of contact for users, making sure everyone has the tools they need to do their best work Previously, I worked as a Diversity & Inclusion Project Manager at Ubisoft, where I led the Disability Mission for France, contributed to the national D&I roadmap, and co-led UbiProud, the LGBTQIA+ Employee Resource Group for French studios. With a background in finance, I’ve built strong skills in technical support, project coordination, communication, and community engagement — through past roles as a Tools Support Specialist, client advisor, and D&I project manager. ‍ I’m also a 2023 Role Model "LGBTQIA+ Leaders" with L’Autre Cercle, committed to increasing visibility, equity, and safety for queer and trans people in the workplace. 🧩 I’m autonomous, curious, adaptable and impact-driven — passionate about visual storytelling, global cultures, and building inclusive, high-performing work environments.