Afifa Oyfa

Background

About Afifa Oyfa

My experiences span various industries, including education, cultural exchange, non-profit, IT support, food service, retail, and local government. This diverse background demonstrates my adaptability and versatility. Skills: Administrative Skills: I acquired strong administrative skills through my roles as a student assistant, intern, and near-peer mentor. Customer Service: Worked as a barista and customer service supervisor highlights my ability to provide outstanding customer service. IT Support: My position as an IT consultant and supervisor at the UBIT Help Center showcases my technical troubleshooting and problem-solving skills. Cross-Cultural Communication: As a cultural liaison, I have developed cross-cultural communication and mentoring abilities. Mentorship: My role as a near-peer mentor demonstrates my ability to guide and support high school seniors. Financial Aid and College Application Assistance: The FAFSA-TAP internship indicates my proficiency in assisting students with financial aid and college applications. Organizational Skills: I have experience in organizing events and maintaining filing systems. Microsoft Office Suite: Proficiency in Word, PowerPoint, and Excel. Salesforce: Experience with Salesforce, a widely used customer relationship management (CRM) platform. Achievements and Recognitions: Artworks Apprentice Certificate: Recognition for achievements in an apprenticeship program. Academic Honor Roll: Consistently achieving academic excellence from 2017 to 2021. Best Employee of the Month & Year Award: Recognition for outstanding performance in my role as a customer service supervisor. Language Skills: I am multilingual, and proficient in English, Bangla, Hindi, and Urdu.