Agda A.

Background

About Agda A.

As a Sr. Manager of CX for Social Response and Live Chats at ARMRA, I lead teams of customer service representatives who respond to live chats, social media inquiries and feedback from customers, prospects, and influencers. I have a CST certification, which proves my ability to service and troubleshoot. I have over ten years of experience in the customer service field, working with various platforms, channels, and tools to ensure customer satisfaction and loyalty. My communication and organization skills are essential for managing multiple tasks, prioritizing effectively, and delivering high-quality results. I also have a passion for ARMRA's mission of providing colostrum, a natural and powerful supplement that supports immune health and wellness. I value the culture of innovation, collaboration, and diversity at ARMRA, and I am always eager to learn new things, improve my performance, and contribute to the success of the company.