Ahmad Hammad

Background

About Ahmad Hammad

I am a results-driven DevOps & Application Support Manager with over 18 years of experience in software development, deployment, and technical support. My career has spanned from hands-on system development to leading cross-functional teams, giving me a deep understanding of both the technical and managerial aspects of software application development and operations. I specialize in managing enterprise applications, streamlining deployments, and ensuring system reliability, while also driving continuous improvements through automation, QA practices, and process optimization. With a proven record of leading technical teams, I focus on creating collaborative environments that foster growth, accountability, and innovation. I have completed professional training in PMP, ITIL, and Agile methodologies, as well as leadership programs including the Managers Capacity Building Program, Dale Carnegie Leadership Training for Managers, and the Edraak Leadership Skills Program. These experiences have strengthened my ability to mentor teams, build scalable solutions, and align technology with business goals to enhance efficiency, reliability, and customer satisfaction