Ahmad Hanafi

Background

About Ahmad Hanafi

With over 11+ years experience in the IT industry with hands-on experiences in design, development, testing and production support including system enhancement (change request) across multiple complex enterprise applications and systems in more than 50+ project cycles across 2 major telecom companies, banks & financial companies. Project Manager maintains a strong focus on structuring, managing and implementing complex technical solutions requiring deep business expertise, process optimization, and business operation knowledge to achieve significant and measurable business value. Hanafi is the excellent IT Business Consultant in one of IBM’s largest telecom transformations. Business analyst specialist with 6+ years of professional experience in the financial transaction industry and telecommunication industry. Expert and highly familiar with business process improvement, business systems analysis, project management, project life cycle, quality assurance, system development life cycle using agile, DevOps and waterfall methodology. I Have 5+ years experience in IT Consulting Company with strong knowledge in IT implementation projects, risk management, presentation, delivery, managing client accounts, networking and technology consulting. Expert and highly familiar with Oracle Siebel CRM (Sales Force Automation, Order Management and Service Assurance). Telecom OSS/BSS (Service Fulfillment, Service Assurance, Billing & Customer Care). Banking & financial transactions (Balance Inquiry, Withdrawal, Fund Transfer, Pin Change, Payment).