Ahmed Rashed

Background

About Ahmed Rashed

Regional Retail Operations Leader | Head of Retail | Customer Experience & Performance TransformationI am a retail operations leader with 22+ years of experience driving profitable growth across multi-store, high-volume retail environments in the Middle East. My career spans global brands and complex retail ecosystems, with full accountability for P&L, store performance, customer experience, and talent development.My leadership journey began in Upper Egypt, where early career challenges shaped a results-driven, people-first mindset. Today, I partner with executive teams to transform retail operations by blending data-led decision making with human-centric leadership. What I Bring to the Table:Regional & Store Operations Leadership (P&L, KPIs, governance, execution).Customer Experience Excellence (sustaining up to 95% satisfaction scores).Sales Growth & Profit Optimization in competitive markets.Team & Leadership Development (delivering 25%+ productivity gains).Turnaround & Scale: strengthening underperforming stores and preparing high-potential teams for growth.I consistently operate at the intersection of strategy and execution—aligning frontline teams, middle management, and brand objectives to deliver sustainable results. My approach turns stores into experience-driven commercial assets and leaders into multipliers of performance.Mentorship is a core part of my leadership philosophy. I actively develop future retail leaders, build succession pipelines, and foster cultures of accountability, engagement, and continuous improvement. Based in Qatar | Open to Regional & Group Leadership Roles🤝 Let’s connect if you’re scaling retail operations, driving transformation, or building customer-centric brands for the future.