Aimee Hendrickson

Background

About Aimee Hendrickson

As a Patient Experience Advisor at Press Ganey, I specialize in cultivating and enhancing client relationships within the healthcare sector. With a robust understanding of industry dynamics, I collaborate closely with clients and internal teams to develop tailored solutions that address their challenges and strategic priorities. My role involves leveraging analytics and industry insights to deliver proactive support and drive informed decision-making. I also play a key role in fostering innovation across various departments to ensure our clients receive exceptional service aligned with their patient experience strategies. I have a Master's degree in Healthcare Administration at the University of North Carolina, Wilmington, where I am learned how to apply management principles and practices to the healthcare sector. I have a Bachelor's degree in Business Administration from Saint Mary's College. From my previous roles, I have gained experience in recruitment, HR, marketing, customer service, and leadership. I am proficient in various software programs including Canva, Microsoft Teams, COM, OneNote, Word, Excel, and Survey Designer. I am passionate about improving patient satisfaction and quality of care through data-driven solutions and collaboration.