Ajay Shankar

Background

About Ajay Shankar

A professional with 11 Years of experience with specialization in Application Development, Application Testing, Managed Print Services (MPS), Print Management Solution, Document Management System (DMS) & Scanning Solution. Role: Pre-Sales and Technical Consultation, Solution Architecting, Customer relationship management, Complaint management, Technical Presentations & Trainings. Managing Enterprise level solutions implementations. Roles & Responsibilty: 1. Assisting Sales in managing the RFI/RFP and discovery Processes 2. Creating Solution Design & Document for client’s Requirement 3. Driving the value phase of selling which includes delivering successful proof of concept and connecting to tangible business outcome(s) 4. Providing current and relevant subject matter expertise regarding Solution 5. Working closely with client(s) to reinforce the solution value proposition and to provide them a high-level understanding of proposed solution 6. Communicating with the implementation team regarding any issues or feature pertaining to proposed solution 7. Working closely with delivery team and take owner ship in project until completion 8. Ensuring that the appropriate handoff occurs to the client’s Success team 9. Assisting Marketing in delivering pertinent white papers of Solution Products and participating in product Market Event 10. Working with account managers to assess and design solution list and manage customer satisfaction 11. Performing product research, compatibility and comparison between vendor products to locate best solution for client needs