Akanksha Dave

Background

About Akanksha Dave

Senior business and technology consultant/analyst with 16+ years of work experience in Health Insurance Domain in varied IT & process roles, with great success in delivering on large scale IT, digital & green field Start-up projects. Collaborated closely with senior management to drive strategy through assessments & recommendations based on automation, development and implementation of new processes- Exposure to entire software development life cycle (AS-IS TO-BE mapping, GAP Analysis, Business Analysis, Process Re-engineering, Product development & Implementation). Experience in extensive market research, new idea generation and vendor evaluation. Successfully executed many process improvement and knowledge management initiatives and received performance based awards for various value added initiatives - Management graduate from S.P. Jain Institute of Management and Research (SPJIMR) with majors in Systems Management - Six Sigma Green Belt Certified - Trained in Leadership program from Indian School of Business (ISB), 2018 - Specialties- Requirements elicitation techniques, requirements gathering, analysis, documentation, Management and communication - Expertise in creating requirements artifacts like Scope statements, High level requirements document, BRD, Use Case documents, Non functional requirements document, Data elements, Business Rules and process documents- Tools & techniques: Six Sigma Green Belt, BPMN, UML, Caliber RM, StarTeam, Enterprise Architect (EA), Rational Rose, MS Visio, Share Point, paugh martix analysis, UX, Figma - RFP roll out and evaluation - Vendor Management - Business Case - Change Management - Process Improvement and process re-engineering - Driving Business Excellence Initiatives - Market Research, Benchmarking, Innovation, Driving Strategic Initiatives Healthcare & Insurance Domain: Benefits Management Claims, Pharmacy Member Management Provider Management Premium Billing Health care trends(ACO,HBE/HIX, Mobile Health PHR, EHR, BI, HIE etc) Health & Wellness management Policy Administration New business sales & service applications Product launches Underwriting Endorsements Customer Service (CRM) Grievance Management Renewal, Portability Finance & accounting Re-insurance Medicaid Management Information System(MMIS) EDS Metavance DXC Integral TCS Bancs