Akash Beri

Background

About Akash Beri

As an Application Support Provider in the rapidly evolving FinTech industry, I specialize in delivering scalable electronic payment solutions within a SaaS environment. My role involves acting as a trusted advisor, providing technical development, product support, and business analysis to customers, ensuring seamless operations in a fast-paced landscape. I have a proven track record of mentoring new hires and providing comprehensive training on essential tools such as Docker, Kibana, Grafana, Elasticsearch, and more. I’m committed to business continuity by documenting and updating knowledge base instructions and conducting one-on-one sessions to bring team members up to speed with new tools. Collaboration with development teams is at the core of my work, where I focus on identifying and resolving deployment and code-level bugs. Through active participation in release management, I contribute to the identification and fixing of technical gaps, ensuring the efficiency of our platforms. My expertise spans a wide array of web stack and web services applications, including Apache, Nginx, and Tomcat administration, along with data management using Oracle PL/SQL. I am highly skilled in troubleshooting front-end issues in JavaScript, JQuery, Freemarker, CSS, and HTML, as well as analyzing SOAP/XML responses in real-time for integrations. I bring advanced data analytics experience, utilizing the ELK stack (Kibana) to search, analyze, and visualize data across multiple sources. This includes processing log files and troubleshooting data flows across Cloudflare, Nginx, ModSecurity, firewalls, and web application levels. In previous roles, I’ve led teams supporting digital platform applications such as Self-care, LDAP, SSO, and Mobile applications with DU Telecom. My experience also includes administration and production operations support for digital applications, as well as expertise in the Software Development Life Cycle (SDLC) and Testing Life Cycle processes. With strong knowledge of Solaris, Oracle Weblogic server, Vignette, Jboss, Oracle LDAP, IIS, Apache, RSA (WSSO), and Oracle WCS, I am passionate about continuous improvement and providing value through innovation and efficient problem-solving.