Akash Deep Singh
Customer Care Specialist at Ssgserv
Based in Srinagar, India
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Seniority
Staff
Department
Customer/Client Service
Location
Srinagar
Industry
IT Services and IT Consulting
Company size
81
Contact information
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a•••••••@ssgserv.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Akash Deep Singh
Perform research to answer customer inquiries and requests. Identifying customer needs and helping customers use specific features. Share feature requests and effective workarounds with team members. Responding to customer queries in a timely and accurate way, via phone, email or chat. Inform customers about new features and functionalities. Delivering information about a company’s offerings Collecting and analyzing customer feedback Update our internal databases with information about technical issues and useful discussions with customers. Assist in training junior Customer Support Representatives
Decision-makers
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