Akhil Ramdas

Background

About Akhil Ramdas

Experienced Customer Support Consultant specializing in ERP products (Distribution and Finance Modules). I am a highly conscientious standard driven and committed customer success Consultant who takes responsibilities and duties seriously. I have gained extensive experience in subject matter expertise by verifying design documents, and executing testing for new functionality, and defect fixes. My other responsibility includes being a liaison between business stakeholders and developers. The joy of working in a team of diverse interests is well suited for me and I never shy away from taking the lead. Professional skills : •Working knowledge of SQL Databases & basic network configuration. • Basic debugging skills and ability to diagnose & address complex application issues. • Experience in Salesforce platform. • Strong verbal, and written communication skills. • Proficiency with statistics and dataset analytics (using Excel). • Highly organized, resourceful, and technically focused.