Akilah B.
Head of Customer Success Manager at Findbob
Based in Canada
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Seniority
Director
Department
Other
Location
Canada
Industry
Financial Services
Company size
5
Contact information
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a•••••••@findbob.io
Phone
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Background
About Akilah B.
As a SaaS Senior Customer Success Manager, my three key pillars are: People, Data, and Processes. With people at the forefront of each decision, data is used to support, and process is used to execute. For the past six years, this formula has helped me support tens of thousands of FindBob customers to reach their growth and succession goals, and national and international scale Enterprise Clients protect trillions of dollars in assets. Through a deep understanding of customer objectives, pain points, and behaviours, I played a key role in the transformation of the FindBob product into more than just a marketplace, but a complete M&A solution. In my "free" time, I express my love of people, education, and travel as a director at Afrika Outbound — a grassroots nonprofit that provides youth from marginalized communities with access to life-enriching educational Afrocentric travel experiences.
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