Akim Alam

Background

About Akim Alam

I am a versatile Course Maintenance Executive with a strong background in the EdTech industry, committed to delivering high-quality learning experiences and staying ahead in the dynamic e-learning market. My role combines research, collaboration, and quality assurance to ensure our courses meet learner needs and industry standards.Key Contributions:Course Quality & Relevance: Maintaining the quality of courses by addressing learner and customer queries, updating content to reflect the latest laws and regulations, and ensuring relevance in a competitive market.Instructor Hiring & Collaboration: Sourcing and onboarding industry-leading instructors for specialized software courses, including Microsoft Word, Excel, Sage 50, Xero, and QuickBooks, to enhance the company’s offerings.Research & Development: Identifying trending topics and new course opportunities to expand our catalog and cater to evolving market demands.Content Development Tools: Leveraging tools like Canva and Articulate 360 to accelerate course development and improve design efficiency.Team Collaboration: Partnering with web, design, and customer support teams to resolve issues and streamline processes.B2B Project Support: Contributing to research and development for corporate learning solutions, ensuring a tailored and impactful approach.Assignment Evaluation: Reviewing and evaluating learner assignments to provide constructive feedback and uphold quality standards.I am passionate about bridging the gap between education and industry by curating courses that empower learners and organizations alike.