Akima Brown
Guest Services Manager at Hilton Grand Vacations
Based in United States
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Seniority
Manager
Department
Operations
Location
United States
Industry
Hospitality
Company size
14K
Contact information
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a•••••••@••••••.com
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Background
About Akima Brown
With over a decade of experience in the hospitality industry, my journey began in the charming town of Newport, RI, where I mastered the art of delivering world-class service in luxury and boutique hotels. Currently in Orlando, FL, navigating in vacation ownership as a Manager of Guest Services. I lead with passion, creating positive, collaborative environments that inspire leadership and elevate guest experiences. Committed to exceeding expectations, I aim to make every guest interaction unforgettable, fostering loyalty among owners, club members, and guests. Honored with accolades like "Idea Generator"(2024), “Front Office of the Year” and the “Award of Excellence” (2023 & 2022), I strive to push the boundaries of service excellence every day, blending strategic management with ambition to continually enhance our resort.'!#
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