Akshay Dali
Lead Incident Commander at Flipkart
Based in Mumbai, India
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Seniority
Manager
Department
Information Technology
Location
Mumbai
Industry
Technology; Information and Internet
Company size
87K
Contact information
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a•••••••@flipkart.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Akshay Dali
Critical Incident Management (MIM) and Technical Support are field of expertise with over 14 years of experience in driving innovative IT initiatives, overseeing resource management, and providing cross-functional leadership. In the areas of technical support and incident management,possesses excellent problem management,change management and critical thinking abilities, complemented by extensive knowledge of ticketing tools. Expertise in the ITIL management framework and methodologies and experience in managing high-impact/Critical/Security Incidents and ensuring timely resolution with End-To-End accountability.
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