Akshay Doshi

Background

About Akshay Doshi

Around 14 years of experience in Software IT – Technical.• Around 12 years of experience in Salesforce.com Implementation and Architecture – Service Cloud, Sales Cloud, Community Cloud, Marketing Cloud, Force.com, Lightning,Web Methods/ Mulesoft Integration, Einstein AI, Chat and ChatBots, Salesforce Digital Engagement• Leading the team of technical and architects• Worked in data model, schema building, and had validated the same across multiple applications. Involved in technical architectural activities for digital platform (including Salesforce.com and all upstream and downstream systems)• Designed security model in Salesforce (OWD, Sharing Rules, Roles, profiles, permissions, Public Groups, Queues etc.) which was scalable and operational in multiple countries • Worked on design, solution, planning and implementation of building a uniform middleware layer (ESB), which can be used to connect to multiple back end systems like SAP, AS400, Guidewire etc. from other systems like Salesforce, Front End (Angular JS) etc.• Effectively managing onsite and offshore technical teams in terms of deliverables.• Involved in project design, solution and providing guidance to the team on technical issues• Implemented CI/CD for multiple Sandbox and PROD environment along with the release team using AutoRABIT• Data Interfaces design, Data Migration strategies and implementation using Data Loader CLI, Informatica, FTP etc.• Provided Salesforce.com SME coverage to many projects• Designed solution/Architecture for merging two Salesforce instances with couple lines of business and different back-end, front-end and Middleware systems. • Salesforce classic to Lightning Migration implementation• Working on Tools Evaluation Process