Akshay Sharma

Background

About Akshay Sharma

As an Account Manager at SHL, I specialize in facilitating strategic client engagements within the Philippines and the Global Contact Center, adeptly applying talent assessments, insights, and transformative solutions to align with and surpass client objectives. My academic foundation includes a Master's Degree in Business Administration from the esteemed Apeejay School of Management, underscoring my commitment to excellence. With a professional tenure spanning over six years, I have successfully led corporate accounts within the core enterprise segment, consistently managing the largest quotas within the team while consistently surpassing sales targets. My role involves close collaboration with pre-sales and customer service teams to comprehensively understand client pain points and craft bespoke solutions. Demonstrating proficiency in up-selling and cross-selling, particularly to C-level clientele, I have been instrumental in driving revenue growth and ensuring high levels of customer satisfaction. My skill set encompasses robust capabilities in sales strategy development, public speaking, market research, and effective management. Additionally, I have acquired certifications in customer relationship management and personality ability assessment, further enhancing my ability to deliver unparalleled value to clients. My passion for education, human resources, and information technology underscores my commitment to staying at the forefront of industry advancements and driving impactful outcomes for both clients and the organization.